Love In Focus Films wants every couple, family member and planner to be able to explore our work, build an estimate, book and plan a wedding with us — regardless of ability or the technology they use. We’re committed to making loveinfocusfilms.com and our client portal accessible and easy to use.
Our standard
We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.2 at Level AA. These guidelines explain how to make web content more accessible for people with disabilities, including people who are blind or have low vision, are deaf or hard of hearing, or have mobility, speech, cognitive or neurological disabilities.
What we’ve done
- Built the site with semantic HTML, clear headings and labeled form fields so it works with screen readers.
- Made every task — estimates, sign-in, contracts, payments, messages and scheduling — usable with a keyboard, with visible focus indicators.
- Aimed for text and color combinations with comfortable contrast, and avoided relying on color alone to communicate information.
- Provided text alternatives for meaningful images and labels for icon buttons.
- Designed responsive layouts that work when zoomed up to 200% and on phones, tablets and desktops.
- Respected your device’s “reduce motion” setting for animations.
- Used sign-in codes instead of passwords, and allowed codes to be pasted or filled in automatically.
Known limitations
- Wedding films. Our films are artistic works set to music, and most portfolio films don’t include captions. If you’d like a description or a transcript of the spoken parts of a film (such as vows or speeches), just ask and we’ll provide one.
- Third-party tools. Some features are provided by other companies — for example the Stripe payment form, YouTube and Vimeo video players, Google Maps venue search and Vidflow film delivery. We choose reputable providers that support accessibility, but we don’t control their interfaces.
- Uploaded documents. PDFs generated by the portal (such as your signed contract) are designed to be readable, but older or third-party documents may not be fully accessible. We’re happy to provide any document in another format.
Need help or another format?
If anything on the site is difficult to use, or you’d prefer to book, sign or pay another way, we’ll gladly help — by email or a video call. We can provide documents such as your estimate or contract in large print or another accessible format, and walk you through any step personally.
- Email: hello@loveinfocusfilms.com
Please tell us the page or feature and what happened. We aim to reply within two business days and to resolve accessibility issues as quickly as we can.
Ongoing effort
Accessibility is an ongoing commitment. We review accessibility as we add features and welcome your feedback to keep improving. This statement was last reviewed on November 8, 2026.
See also our Privacy Policy and Terms of Use.